- General Provisions :
- CASHBAC established this Privacy Policy to help User make clear decisions about whether User not to use or continue to use CASHBAC, i.e.:
- Elaborate how CASHBAC uses User information to provide special offers to User when User makes a transaction, in which the special offer could be in the form of Cashback, rebates, discounts, special prices and others;
- Ensure that the User understands what information is collected under User's consent and what CASHBAC does – and does not do – with that information;
- Elaborate the extent of CASHBAC's responsibility to protect the rights and privacy of User under this policy.
- Generally, there are 2 (two) categories of information that CASHBAC collects:
- Information that CASHBAC shall have in order for User to use CASHBAC includes the treatment of User information, including personal identity information, User Payment Instrument information and other information received when User use CASHBAC.
- Information that CASHBAC could use to provide additional features and better services when User choose to share such information as information about the User's device, including, where available, IP address, operating system and other types – for system and product development purposes.
- CASHBAC collects information about Users in several ways :
- Information that User provides through the CASHBAC website and/or application.
- Information that User provides through communication media with CASHBAC.
- Information that User provides through CASHBAC Partners relating to the provision of CASHBAC Services to Users.
- From other available sources and/or other cooperating/not cooperating institutions.
- CASHBAC established this Privacy Policy to help User make clear decisions about whether User not to use or continue to use CASHBAC, i.e.:
- Privacy Policy Consent :
In accessing and/or continuing to use CASHBAC's product services and applications. User agrees to be bound by this Privacy Policy and is deemed to have understood and agreed to all contents in this Privacy Policy including:- Use of CASHBAC technology;
- Collection, use, sharing and other processing of User information, including for purposes related to advertising;
- Availability of public information and control over information;
- In each case the User agrees to data processing including data control by CASHBAC.
- Information Collected by CASHBAC :
- User Registration Information to obtain a CASHBAC account among others, such as name, address, telephone number, email address, date of birth, occupation included as an approval from the User.
- Payment Instrument Registration Information, among others, such as User account information from credit cards, debit cards, electronic money and/or other payment instruments available at CASHBAC included as an approval from the User.
- User transaction information, whether successful, failed, billing information and/or product reviews.
- Other automated information that CASHBAC deems necessary to operate User accounts, operate product services or fulfill CASHBAC's regulatory obligations.
- CASHBAC could also record and/or monitor telephone calls from/to the User to maintain service quality, including details of User's correspondence with CASHBAC.Those records shall also be used to help identify and counter fraudulent acts.
- Information from other third party sources.
- Use and Disclosure of Information :
CASHBAC in using and disclosing User Information is always subject to the applicable Law. So that the information is only to provide products and services to User, or to carry out CASHBAC business, with the following affirmation :- Use of Information by Cashbac :
- Implement, monitor and analyze CASHBAC services.
- Correspondence with the User through CASHBAC such as electronic mail, text message, telephone or site visit (if needed).
- Identify, detect and prevent fraud, money laundering, terrorism financing and other criminal activities.
- Conduct market research, business and statistical analysis and research (if required).
- Conduct audits.
- Carry out all administrative and operational obligations.
- Comply with all CASHBAC obligations in accordance with applicable regulations.
- Data storage as long as User's account is still active or as long as it is still needed to provide services to the User.
- Disclosure of Information by Cashbac
- CASHBAC business groups and related parties.
- Other third parties (such as companies, organizations and/or persons) that CASHBAC appoints to help CASHBAC run its business and provide product services.
- Other third parties (such as companies, organizations and/or people) that provide CASHBAC/ CASHBAC provide products and/or services.
- Other third parties (such as companies, organizations and/or persons) that CASHBAC appoints for the development or expansion of CASHBAC's services through legally permitted means.
- Government Institutions and/or other authorized instances that legally have the ability or right to request information.
- CASHBAC makes a careful selection of each party with whom we share data. All third parties are bound by contracts/agreements to maintain the security of User's personal information and use them only in accordance with CASHBAC's permission.
- Use of Information by Cashbac :
- Information Security and Protection :
- CASHBAC is very aware of how important it is to protect and manage the information that User submit.
- CASHBAC uses computer protections such as firewalls and data encryption and implements physical and file access controls, and CASHBAC only provides access to employees who need them to fulfill job responsibilities.
- CASHBAC always meets or exceeds industry standards and continuously monitors industry developments to ensure the CASHBAC system develops as required. CASHBAC only collects important and necessary information for the purposes of implementing, repairing or maintaining CASHBAC. CASHBAC will only retain User information for as long as required by law or as long as the information relates to the purpose for which the information was collected.
- Although CASHBAC has used protection to protect User information, CASHBAC also still requests User to maintain the confidentiality of information through password control.
- CASHBAC never asks User to give User password to CASHBAC and/or any party, so User is advised to change User password regularly.
- Privacy and Underage Policy :
To become a CASHBAC User, User shall be 17 (seventeen) years old or older and have a valid identity card. For those who do not meet these conditions are not able to use CASHBAC. - Third Party :
CASHBAC does not share User information with other third party web/applications (unless specified by CASHBAC and has asked the User for approval) and CASHBAC is not responsible for the privacy policies of such other third parties. - Business Transition :
In the event that CASHBAC makes a business transition, such as mergers and acquisitions with other parties, or the sale of all or part of CASHBAC's assets, User information may become one of the assets handed over. Therefore, the User will be notified through a notification in the CASHBAC web/application for 30 (thirty) days for any change in ownership or control over User information. - Account Deletion :
- In the event User wish to delete their account, User shall be able to do that at any time by accessing Account Deletion Request menu in the CASHBAC Application as well as contacting CASHBAC Customer Service.
- Shall the Account Deletion is being requested, Customer Service team will then verify User’s email and phone number.
- As the User’s email and phone number being verified, Customer Service will also verify any Outstanding Payment on User Account.
- Standard of Outstanding Payment shall be as follows:
- Outstanding Payment on the CASHBAC Application occurs when the payment process at Merchant is interrupted;
- User obtaining product from Merchant affiliated with CASHBAC but the payment is not fulfilled;
- User will get a notification to complete the payment;
- User will receive an email notification every Friday to complete the payment until the payment is fulfilled;
- User who has Outstanding Payment will then find a page to complete the payment when the User opens the CASHBAC Application;
- User shall be able to complete the payment, by using one of the payment sources that have been registered and linked to the CASHBAC Application;
- Payment made with one of the payment sources that have been registered and linked to the CASHBAC Application will then be verified automatically if there are no problems with the payment source (sufficient balance, and uninterrupted connection);
- In the event that User has an Outstanding Payment, CASHBAC will reject the request for Account Deletion until the payment is completed.
- In the event that User does not have an Outstanding Payment, the Account Deletion process will be carried out by deleting User's personal data, as well as the history of transactions that have been carried out using CASHBAC.
- In the event User successfully deleting their account, this Privacy Policy shall terminate as an agreement between User and CASHBAC, but the following provisions in this clause shall remain in place.
If CASHBAC makes any changes to this Privacy Policy, CASHBAC will update the CASHBAC web/application. Please review this policy from time to time.